Shipping Info

Shipping Policy
At Wiggles, we’re dedicated to delivering a smooth and reliable shipping experience—no matter where in the world you are. We proudly ship internationally, aiming to provide timely delivery and excellent support to all our customers.

Delivery Timelines

Our shipping process consists of two main stages:

Processing Time (Typically 24–48 Hours):
This includes order confirmation, updates (if any), thorough quality checks, and secure packaging.

Shipping Time (Estimated 6–10 Business Days):
This is the time it takes for your order to leave our fulfillment center and arrive at your destination.

Estimated delivery windows for key locations:

  • USA / Canada / Australia: 6–10 business days

During busy periods or holidays, delivery times may be extended:

  • USA / Canada / Australia (Peak Season): 10–15 business days

Note: Customs processing, local delays, or high-volume shipping seasons (like Christmas, Black Friday, or Valentine's Day) may impact delivery timelines.

Shipping Rates

We currently offer:

  • Standard Shipping with Tracking: Free on all orders

  • Insured Shipping: Included at no extra cost for your peace of mind

Wiggles Shipping Insurance Policy

Your order is important to us. That’s why we offer complimentary insured delivery on all shipments. This ensures your package is covered in the rare event of loss, theft, or damage in transit.

Insurance Terms

  • What It Covers: Loss, theft, or transit-related damage, up to the order’s value at checkout.

  • Non-Refundable Clause: Shipping insurance is non-refundable once your order is placed.

  • Filing a Claim: If your package is damaged, email us within 7 days of delivery. For lost packages, contact us within 14 days. Be ready to provide order confirmation, tracking details, and photographic proof where relevant.

  • Not Covered: Delays, pre-existing damage, or indirect losses are not included in the insurance coverage.

  • Questions/Claims: Email us at support@wigglesfootwear.com.

By purchasing with insured shipping, you agree to the terms and non-refundable nature of this policy.

Order Changes & Cancellations

Please note that orders cannot be modified or canceled once submitted. As soon as your order is placed, we begin processing and packaging immediately to ensure quick dispatch.

If you have further questions, feel free to reach out to us anytime at support@wigglesfootwear.com. We’re here to help!